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10 Amazing WordPress Plugins That Your Website Needs

10 Amazing WordPress Plugins That Your Website Needs

It’s a new year and you want to refresh your website and build upon last year’s results. We get it and we did it, too! The beautiful thing about WordPress sites run on the Genesis Framework is the fact that there’s so much you can do to improve it’s...

Is Your User Experience Limited to Your Web Page Only?

To create workable and beautiful products we must understand our users… and we are not our users.” – Alan Cooper, author of About Face: The Essentials of User Interface Design We’ve discussed content on this blog as its own element of social media success, but as a...

5 Tricks to Optimize Customer Satisfaction With Your Online Business

A certain unnamed chain restaurant forever lost my business several years ago.  This company can try to entice me with whatever promotions they want, but after several of the worst customer service experiences in my life, I will never go back. The point is that you...